CarpFix Returns Policy
Thank you for your purchase with us. In the event that you are not completely satisfied with your order, you have 14 days to return the goods to the following address:
The Stables, Longwood House,
Mowden Hall Lane,
Please keep in mind that any item sent for a full refund must be delivered unused or unworn and in the same condition as you received it. The customer will receive a refund within 14 days of us receiving the returned item.
In the event an item is received broken or damaged, then you will be given a full refund or we’re happy to exchange/replace the item, dependent on what you are likely to prefer.
Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to ensure your package is returned to us.
If you need to talk to someone about your return or refund, we’re here to help.
Feel free to email us at email@example.com